MANISHA PATEL

Partnered cross-functionally with Product, Engineering, and Client Success teams to launch features that empower clients to independently plan, buy, optimize, and measure TV and streaming ads—eliminating reliance on traditional agency workflows and accelerating GTM execution.

Led 3 large-scale product rollouts from v0 to v1 by managing go-to-market readiness assets, aligning stakeholder timelines, and supporting staging-to-production transitions with QA testing and live demos.

Integrated and spearheaded company-wide adoption of the internal AI enterprise search platform (Onyx) and Agentic AI/MCP tools as core operational systems across the 300-person org by leading cross-functional training, creating scalable documentation and feedback workflows—thereby reducing interrupt work by 25%.

Reduced post-launch bug rate by 30% through proactive QA testing and structured bug triage from staging to production.

Improved internal documentation by developing a standardized engineering template (currently used in 30+ playbooks) to enhance cross-team alignment and knowledge sharing.

Supported go-to-market readiness by coordinating staging-to-production deployments, QA timelines, and rollout plans across 5–7 concurrent projects per quarter, achieving 90%+ on-time delivery.

Built and managed internal Jira dashboards to monitor feature adoption, flag performance drop-offs, and identify technical blockers—reducing time-to-resolution by 20%.

Reduced average client onboarding time by 94.4% by standardizing checklists, automating processes, and improving internal and external documentation across 100+ clients.

Triaged and resolved client-reported bugs in close collaboration with Engineering and prioritized urgent issues to ensure customer satisfaction and product quality.

Maintained and continuously improved client-facing support assets and onboarding materials, ensuring they were staging-tested and production-ready at release.

Worked alongside the Engineering Management Project Director to develop metrics to identify/assess software progress by converting data metrics to PowerBI dashboards to make product improvements and evaluate resource management

Identified key problems to enhance productivity of cybersecurity with over 180+ technology partners

Prepared detailed project documentation including step-by-step guidelines and software limitations

Drove initiative to design automated data representations based on trends of extracted code coverage data for multiple teams of 100+ engineers, presented to CEO and VP

Designed, built, and automated visual dashboards for over 20+ team leads and project managers to study and visualize to make appropriate strategic adjustments

Built client-based setups and formed test plans (routing and edge-case) as a final step before release

Accomplished system integration validation by running multiple test cases including but not limited to sanity tests, upgrade tests, and soak tests

Supported physicians by working alongside children in the Emergency Department

Shadowed chief medical doctor in the Emergency Department, learnt about basic medical diagnostics, emergency department dynamics, and how physicians effectively communicate with patients during stressful hours

1st Degree "Dan" Black Belt

Mentored students on fundamental principles such as self discipline, poise, and patience

Taught the art of Taekwondo to children and adults alike